HIPAA-aligned safeguards built into every layer of operation.
What our security program includes
Data Encryption
Encryption in transit and at rest across systems handling protected health information.
Secure Data Transmission
Controlled, monitored channels for all PHI exchange with clients, payers, and clearinghouses.
Role-Based Access Control
System access scoped to job function, reviewed on a defined cadence.
Audit Logging
Comprehensive audit trails across systems handling client and patient data.
Data Backup & Recovery
Structured backup schedules supporting business continuity objectives.
Disaster Recovery
Documented recovery procedures tested on a periodic basis.
Employee Security Training
Mandatory onboarding and recurring security and privacy training for all staff.
Incident Response
Documented incident response protocol with defined escalation and notification procedures.
A layered security model
Each layer is designed to reduce risk independently — so a gap in one control doesn't compromise the whole system.
- Role-based access control
- Multi-factor authentication
- Network access controls
- Encryption in transit & at rest
- Secure data transmission
- Data loss prevention controls
- Audit logging
- Incident response protocol
- Continuous risk monitoring
- Data backup
- Disaster recovery
- Business continuity planning
Beyond the technical layer
Privacy Controls
Data minimization and access limitation aligned with HIPAA privacy requirements.
Risk Management
Ongoing risk assessment across systems, vendors, and operational processes.
Security Policies
Documented policies governing acceptable use, access, and data handling.
Standards we align to
Health Insurance Portability and Accountability Act
Administrative, physical, and technical safeguards aligned with the HIPAA Privacy and Security Rules.
SOC 2 Type II
Independent audit of security, availability, and confidentiality controls.
ISO/IEC 27001
International standard for information security management systems.
HITRUST CSF
Healthcare-specific security and privacy risk management framework certification.
AAPC Certified Coders
Professional coding staff holding active AAPC certifications (e.g., CPC).
AHIMA Certified Professionals
Professional coding and health information staff holding active AHIMA credentials.
Contractual accountability
A signed Business Associate Agreement (BAA) is executed with every client prior to the exchange of protected health information, establishing clear contractual obligations around data handling, breach notification, and permitted use.
Have security or compliance questions for your organization?
Our compliance team can walk through our safeguards in the context of your specific requirements.