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Client Success

Client Success Manager — Enterprise Accounts

Serve as the primary relationship owner for a portfolio of enterprise, multi-location healthcare clients.
Responsibilities
  • Lead scheduled business reviews and performance reporting
  • Coordinate cross-functional resolution of client escalations
  • Support enterprise onboarding and implementation planning
  • Identify opportunities to strengthen client operational performance
Qualifications
  • 4+ years in healthcare account management or RCM operations
  • Comfort presenting performance data to executive stakeholders
  • Strong cross-functional coordination skills