HomeCareers / Billing Operations Supervisor
Operations & Leadership
Billing Operations Supervisor
Lead a team of billing specialists, overseeing daily workflow, quality, and performance against client service standards.
Responsibilities
- Supervise daily billing team workflow and productivity
- Review QA findings and coach specialists on performance
- Escalate systemic issues to account and compliance leadership
- Support client reporting and business review preparation
Qualifications
- 3+ years of billing operations experience, including team leadership
- Strong working knowledge of end-to-end billing workflows
- Demonstrated coaching and performance management skills